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  • 1. What is Lens of Luv, Inc.?
    Lens of Luv is a nonprofit organization that provides free documentary photography services and heirloom gifts to first responders and their families battling cancer in South Lake County, Florida. We aim to capture the strength, resilience, and love that these courageous individuals embody during their challenging journeys.
  • 2. Who qualifies for your services?
    We offer our services to first responders, including firefighters, police officers, and emergency medical personnel, along with their immediate families who are currently facing a cancer diagnosis. Our goal is to support those who dedicate their lives to serving others in their time of need.
  • 3. How can I request a photography session?
    To request a photography session, please visit the “Contact Us” section of our website or fill out the request form available online. We will follow up to schedule an initial consultation where we can discuss your family's needs and story.
  • 4. What happens during the consultation?
    During the consultation, we will take the time to understand your family's unique journey. You can share your experiences, discuss the moments you wish to capture, and address any specific themes or ideas you have in mind for the photography session. This helps us personalize our approach to best reflect your family's story.
  • 5. What should I expect during a photography session?
    Our photography sessions are designed to be natural and relaxed. Our photographer will focus on capturing genuine moments and interactions between family members rather than posed images. We aim to document the real emotions and experiences that reflect your family's journey during this time.
  • 6. Are the photography sessions confidential?
    Yes, all photography sessions and the stories shared during them are confidential. We respect your privacy and the sensitive nature of your experiences. We will only share your images or stories with your explicit permission, typically for promotional purposes or to inspire others, if you feel comfortable.
  • 7. What type of Heirloom gifts do you offer?
    Heirloom gifts include high-quality printed photographs, personalized photo albums, and other keepsakes that encapsulate your family’s journey. These items are created to serve as lasting reminders of your experiences and the love that surrounds you.
  • 8. Is there any cost associated with your services?
    No, all of our services—photography sessions and heirloom gifts—are provided at no cost to the families we serve. We are dedicated to supporting first responders and their families during their most challenging times without placing any financial burden on them.
  • 9. How long does it take to receive the final images and heirloom gifts?
    Typically, the editing process for the photographs will take a few weeks. Once the images are ready, we will share them with you through a private online gallery, and we will arrange for the delivery of your heirloom gifts at this time. We will keep you updated throughout the process.
  • 10. How can I support Lens of Luv, Inc.?
    There are various ways you can support Lens of Luv, including making a financial donation, volunteering your time, or spreading awareness about our services within the community. Your support helps us fulfill our mission to provide meaningful support to first responders and their families.
  • 11. Can I volunteer with Lens of Luv, Inc.?
    Yes! We welcome volunteers who wish to support our mission. You can assist in various roles, from helping with events and outreach to administrative tasks. If you’re interested in volunteering, please reach out to us through our “Get Involved” page for more information.
  • 12. How can I stay updated with Lens of Luv events and initiatives?
    To stay informed about our events, initiatives, and news, you can sign up for our newsletter on our website or follow us on our social media platforms. We regularly share updates and stories that highlight the incredible journeys of the families we support.
  • 13. What if I have additional questions or need support?
    If you have any more questions or need further support, please don’t hesitate to contact us through the “Contact Us” section of our website. We are here to help and provide any information you may need.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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If you have any further questions, please don't hesitate to contact us.

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